About Us

Founded in 2018, Scarlet Sands Casino was born from a simple idea: create an online gaming destination that blends high-quality entertainment with transparent, player-first policies. Our founders—veterans from casino operations and game development—built Scarlet Sands to offer a modern alternative that respects players’ time, money, and trust. What started as a small team with a clear vision has grown into a full-service casino focused on great games, straightforward promotions, and dependable support.

What Drives Us: Fair Play, Safety, and Service

At Scarlet Sands, fairness isn’t a slogan—it's a promise. We are committed to fair play, responsible gaming, and exceptional customer service. Every game and promotion is backed by clear rules and accessible support, and our customer-care team works around the clock to resolve questions via live chat and email at support@scarletsandscasino.com. We also provide transparent bonus policies and redemption procedures so players always know where they stand.

Games You’ll Enjoy: Variety and Quality

We offer a wide selection of slots, classic table games, and live dealer options so you can play the way you like. Our catalog includes high-energy slot machines, blackjack, roulette, video poker, and live dealer tables that recreate an authentic casino feel. To deliver that experience, we partner with reputable software providers such as Netgame and Novomatic, ensuring smooth gameplay, crisp graphics, and reliable performance across desktop and mobile.

Explore our full game library and discover the titles that suit your style: Games

Promotions with Clarity: Welcome Offers and More

Scarlet Sands provides a range of promotions designed to reward both new and returning players. Our headline offer, the Extra 100% Welcome Drop, is complemented by no-deposit and purchase-linked bonuses, daily login rewards, and a tiered Royal Club VIP program. We use a two-coin system—Gold Coins (GC) for gameplay and Sweeps Coins (SC) for redemption—which lets us offer flexible promotions while maintaining clear redemption rules. Bonus terms, opt-in requirements, and country restrictions are always stated up front so players can make informed choices.

See current promotions and ongoing deals: Promotions

Rock-Solid Safety: Protecting Your Account and Transactions

Protecting player information and transactions is a top priority. Scarlet Sands employs industry-standard encryption and monitoring tools to safeguard account data and financial activity. We accept major payment methods including Visa and MasterCard, and operate with strict account-verification and anti-fraud controls. Our policies include clear cashout and redemption guidelines—freeplay SCs may be subject to a $25 redemption cap, and redemptions are typically processed within 12 hours—so players know what to expect at every step.

Responsible Gaming: Support and Practical Tools

We take responsible gaming seriously. Players can set deposit limits, use self-exclusion tools, and access resources for help at any time. Our team can point players to professional organizations such as the National Council on Problem Gambling and Gamblers Anonymous, and we encourage anyone who feels their play is becoming problematic to reach out through live chat or support@scarletsandscasino.com for immediate assistance.

Contact our support team for help and resources: Support

Meet the Team: Experienced, Accessible, and Player-Focused

Scarlet Sands is powered by a diverse team of professionals in game design, compliance, security, and customer service. Our leadership brings decades of combined experience from regulated gaming markets and technology firms, and our support staff is trained to handle questions with clarity and respect. We pride ourselves on keeping lines of communication open and making improvements based on real player feedback.

Trusted Partners and Recognition

Our partnerships with established providers like Netgame and Novomatic are a cornerstone of our credibility—these relationships bring proven game integrity and technical reliability to our platform. Scarlet Sands has also earned praise from players and industry partners for our clear policies, responsive support, and engaging promotions, and we continually pursue standards that reflect excellence and trustworthiness.

Ready to Join? Safe, Fair, and Fun

If you’re looking for an online casino that combines reputable software, straightforward promotions, and dedicated support, Scarlet Sands is ready to welcome you. Sign up and explore our games, take advantage of the Extra 100% Welcome Drop and other offers, and consider joining the Royal Club VIP program for ongoing rewards. We’re committed to delivering a secure, fair, and enjoyable gaming experience—every play, every day.

Become a Royal Club member and start earning tiered rewards: /vip